Before you get started
Check that your phone supports eSIM and is unlocked for other providers. Review your plan’s activation policy, then follow the installation instructions using a reliable Wi-Fi connection.
Help with your order or eSIM
Open a support ticket from your account and select the relevant order or eSIM. Include your phone model and a short description of the issue so we can help. Keep your QR code and activation details private.
Step-by-step guidance
Explore our iPhone and Android setup guides, check device compatibility, or follow troubleshooting steps to get your connection working.
